Your data security is our commitment

td444 ("we", "us", "platform") is a trusted online betting and casino service provider in Bangladesh. Protecting the personal information you provide while using our website td444.lat is our highest priority. This Privacy Policy ("Policy") will tell you:

• What types of information we collect and why;
• How the collected information is processed and stored;
• Our policy on sharing information with third parties;
• Your rights and how your information is protected.

This policy applies to all td444 services — including cricket betting, slot games, live casino, payment transactions, and customer support. By continuing to use our platform, you are considered to have agreed to the terms of this policy.

1 What information we collect

Different types of information are collected depending on how you interact with td444. Details are provided below:

1.1 Registration and Account Information

• Full name (in Bengali or English);
• Date of birth (for age verification — our platform is for users aged 21 and above only);
• Email address;
• Mobile number;
• Username and password (stored in encrypted form).

1.2 Payment and Financial Information

• bKash, Nagad, Rocket, or Upay number;
• Bank account details (for bank transfers);
• Deposit and withdrawal transaction history.

Note: We do not directly store any card numbers or full bank credentials. Payment processing is handled through secure third-party gateways.

1.3 Usage Information and Technical Data

• IP address and device identifier;
• Browser type, operating system, and language settings;
• Login time and session duration;
• Pages visited and links clicked;
• Data obtained from cookies and similar tracking technologies.

1.4 Gaming Activity Information

• Types and number of games played;
• Bet amounts and outcomes;
• Bonus and promotion usage history.

1.5 Communication Records

• Live chat conversations;
• Email messages and support ticket details.

2 Purpose of data collection

td444 uses your information only for specific and lawful purposes. Your data is not used for any purpose other than those listed below:

• Account management: To facilitate registration, login, and profile updates;
• Service delivery: To run betting, gaming, and payment transactions without interruption;
• Age and identity verification: To prevent access by those under 21;
• Security and fraud prevention: To protect accounts and detect suspicious activity;
• Financial compliance: To comply with anti-money laundering regulations;
• Customer service: To resolve your complaints, questions, and requests promptly;
• Promotions and bonuses: To inform you of personalized offers and td444 special promotions (with your consent);
• Platform improvement: To conduct analysis for enhancing the user experience;
• Responsible gaming: To identify unusual betting patterns and provide timely support.

3 Data storage and security

td444 takes industry-standard technical and organizational measures to keep your personal information secure:

• SSL/TLS encryption: Every data transmission is handled through end-to-end encryption;
• Secure servers: Your information is stored on protected servers with modern firewalls and access controls;
• Limited access: Only authorized staff can view your information where necessary;
• Regular security audits: Regular audits are conducted to identify system vulnerabilities;
• Password hashing: Your password is never stored directly — only a hashed version is kept.

Data retention period: For active accounts, information is retained for the entire duration of account operation. After an account is closed, financial records may be retained for a specific period as required by legal and regulatory obligations. Once the applicable retention period has passed, data is securely deleted.

4 Sharing information with third parties

td444 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared;
• Technology partners: Only service-related information is shared with software and service providers used to operate the platform — they are also bound to comply with privacy policies;
• Legal obligations: Information may be provided to authorities where required to comply with a court order or legal process;
• Fraud prevention: To assist investigating agencies in cases of serious fraud.

Outside the circumstances listed above, your information will not be shared without your prior consent.

5 Cookies and tracking technology

The td444 website uses cookies and similar technologies that improve your browsing experience. Types of cookies:

• Essential cookies: Required for login sessions and security measures — the platform cannot function properly without them;
• Functional cookies: To remember your preferences, language, and settings;
• Analytics cookies: To understand which pages on the site are visited most — not for personal identification.

You can control or reject cookies at any time by changing your browser settings. However, disabling essential cookies may cause some services to not function properly.

6 Your rights and controls

As a td444 user, you have the following rights over your own personal information:

• Right to access: You can request to know what information we hold about you;
• Right to correction: You can request that incorrect or outdated information be updated;
• Right to deletion: You can request deletion of information that is not subject to legal obligations;
• Right to restrict processing: You can request that the use of your information be limited in certain circumstances;
• Right to opt out of marketing: The option to unsubscribe from promotional communications is always available;
• Right to data portability: You can request to receive your information in a structured format.

To exercise these rights, contact us by email at: [email protected]. We will process your request as quickly as possible.

7 Protection of children and minors

td444 is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from minors. An age verification process is mandatory at the time of registration.

If a parent or guardian suspects that their minor child has registered on our platform, please contact [email protected] immediately. We will promptly close that account and delete the associated information.

8 Responsible gaming and data use

td444 is committed to responsible gaming. Using your gaming activity data, we:

• Identify unusual or excessive betting patterns;
• Proactively offer support when needed;
• Provide self-exclusion and limit-setting features.

This use of data is entirely for your well-being — not for any marketing or commercial benefit. To learn more about responsible gaming, visit our Responsible Gaming page.

9 Policy changes and updates

td444 reserves the right to update this privacy policy as needed. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page;
• Notify you of the changes via your registered email if necessary;
• Display a notice on the platform for significant changes.

Continuing to use the platform after changes are made will be considered as your automatic agreement to the updated policy. We recommend reading this policy regularly.

10 Contact and complaint resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Bengali support available 24/7
• Response time: We respond to your data-related requests as quickly as possible

Your complaint will be taken with the utmost seriousness and our privacy team will work directly with you to find a resolution.